| COVID-19 | Information & Resources
| COVID-19 |  Visitor Health & Safety Protocols

To Help Ensure Your Health & Safety When Visiting the Agency:   

  •  DO NOT ENTER OR VISIT THE AGENCY If you have been exposed to someone with COVID-19 or are showing Symptoms.  CLICK SYMPTOMS to access the CDC’s List of COVID-19 > > > > > > > > >SYMPTOMS
  • Contact our office via telephone: 330.941.8888 to make other arrangements.
  • Wear Facial Coverings. Required for All Visitors and Staff in Common Areas (per Governor’s Mask Mandate)
  • Practice Social Distancing
  • Actively Disinfect High-Touch Surfaces. 



 | COVID-19 | Agency Access & Operation
  • Mahoning County Children Services will CONTINUE  providing protective services to the public during the COVID-19 Pandemic.
  • Continue to report any suspicions of child abuse or neglect to our REPORT LINE 24/7: 330.941.8888.
  • Some services we provide to families may be postponed or modified.
  • If you have a scheduled event/activity, such as a family visitation, case review meeting, or
    other appointment, please call your case worker or our general information line at 330.941.8888 to
    determine whether there have been any changes.
  • The Children Services building is open to the public.  Those seeking entrance will be subject to a COVID-19 screening test. entrance may be denied dependent upon the results.
  • All Visitors and Staff ARE REQUIRED to wear Facial Coverings in Common Areas.
  • Check Our Website for Updates to Access, Operation and Safety Protocols.
| COVID-19 |  Agency Pandemic Response Plan
In March 2020, due to COVID-19, the Agency developed a comprehensive “Pandemic Response Plan” in order to:

(1) SLOW transmission of the virus in Ohio’s communities;
(2) REDUCE the risk of exposure by our employees;
(3) PROTECT the health and safety of the families we serve; and
(4) MAXIMIZE the continuity of child protection operations to the fullest extent as is safely possible.

The Agency’s “Pandemic Response Plan” provides detailed guidance with input from various local and state agencies including: the Ohio Department of Job and Family Services, Ohio Governor and the Director of the Ohio Department of Health, the Youngstown Health Department as well as communication with the Directors of Public Children Services Agencies.

There are many issues and concerns facing Ohio’s 88 public children services agencies during COVID-19 but at this time this is top priority:

Child Placements: The Agency anticipates and prepares that as infection rates increase there may be substitute caregivers who are unable to take in new foster placements. In addition, the Agency must prepare for foster caregivers who are unwilling to facilitate bio parent/child visitation based upon legitimate concerns that doing so could expose the child they’re caring for and/or their own family.

Children Exposed to COVID:  As needed, the Agency is prepared to make special placement arrangements for children exposed to or infected with COVID-19. The goal is to reduce the trauma of the removal as much as possible while keeping the community, staff, and children and families safe.  

| COVID-19 |  Information & Resources